warranty

Limited Lifetime Warranty

WaterShed warrants to the original purchaser only that for the normal life of this garment, the user will experience no defects in material and workmanship. If such a problem should exist, WaterShed will repair or replace the garment at its discretion. To obtain warranty service, please contact WaterShed at 1-800-848-8092 and ask for the warranty department. Limitations: The normal life of the garment may vary depending on its use and care. The user is responsible for following the proper care and cleaning instructions on the garment care tag.

This warranty does not cover problems due to garment usage inconsistent with its customary use or damage caused by chemicals, fire, negligence, accident, or modification. All implied warranties are limited in duration to 90 days from the date of purchase. The liability of WaterShed under any express or implied warranty is limited to the replacement value of the warranted garment. WaterShed shall not be liable for any incidental or consequential damages. Consumer shall be responsible for all shipping costs. Notice to Consumer: Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.

Returned Goods:

All WaterShed products are covered by the Limited Lifetime Warranty covering defects in material or workmanship. Review warranty terms carefully to be sure warranty is applicable before requesting a Return Authorization Number to avoid any unnecessary freight cost. Merchandise may not be returned to WaterShed without authorization. Call 800-848-8092, ask for the warranty department and ask for a Return Authorization Number. All return shipments must be prepaid. Shipments must include the Return Authorization Number on the packing slip and a copy of invoice or sales receipt. Return Authorization Number must be marked on the outside of package. Any shipment sent collect or without authorization will be refused. Returned goods are subject to a 20% restocking fee.

Note: Return Authorization Numbers are required on all returned goods.

WHAT GARMENTS SHOULD BE CONSIDERED FOR WARRANTY?

Garments with an obvious visual factory flaw. If in doubt, call for a Return Authorization Number and have it tested before assuming that credit will be issued. A WaterShed employee will make an accurate determination and the garment will be repaired and returned or replaced or credited at WaterShed’s discretion. Rips, tears, pinholes, and other user created defects are not valid warranty claims, however might be repairable.

WHAT WILL NOT BE CONSIDERED A VALID WARRANTY?

Any article that has an odor of chemicals. WaterShed makes rainwear, not chemical suits. Garments are not covered by warranty if they have been used in a manner inconsistent with their customary use or damage caused by chemicals, fire, negligence, accident, or modification.

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